Terms and Conditions

Overview

Terms & Conditions for FactorxMedia.com

Last Updated: November 25, 2023

Welcome to factorxmedia.com, operated by Daysprings Publishing. These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of used media equipment (“Products”) offered through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Acceptance of Terms

By accessing, browsing, or making a purchase on the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Website, and your continued use constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Website or make purchases. By using the Website, you represent and warrant that you meet these requirements.

3. Product Descriptions and Condition 

Used Equipment: All Products sold on the Website are used unless explicitly stated otherwise. We strive to provide accurate descriptions, specifications, and images of the Products, including their condition (e.g., “like new,” “good,” “fair,” or “as-is”). However, we do not guarantee that descriptions are error-free, complete, or current. 

Condition Disclaimer: Used media equipment may show signs of wear, such as scratches, scuffs, or minor functional imperfections, which will be noted in the product listing to the best of our ability. You acknowledge that you are purchasing used Products and accept them in their described condition. 

Availability: All Products are subject to availability. We reserve the right to limit quantities or discontinue Products at any time without notice.

4. Pricing and Payment 

Pricing: All prices are listed in Canadian Dollars and exclude applicable taxes, shipping, and handling fees unless otherwise stated. We reserve the right to change prices at any time without notice, but the price at the time of your order will apply. 

Payment: We accept payments through PayPal, credit/debit cards or Interac e-transfer.

You agree to provide accurate payment information and authorize us to charge the total amount, including taxes and shipping, to your chosen payment method. 

Errors: In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price, even if the order has been confirmed or payment processed. You will be notified and offered a refund or the opportunity to purchase at the correct price.

5. Orders and Cancellations 

Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, incomplete payment, or suspected fraud. You will be notified if your order is not accepted. 

Cancellations: You may cancel your order before it ships by contacting us at sales@factorxmedia.com. Once an order has shipped, cancellations are subject to our return policy (see Section 7). We reserve the right to cancel any order before shipment for any reason, with a full refund provided.

6. Shipping and Delivery 

Shipping: We ship in Canada and internationally. Shipping costs and estimated delivery times are provided at checkout. Actual delivery times may vary due to carrier delays or other factors beyond our control. 

Risk of Loss: Title and risk of loss for Products pass to you upon delivery to the shipping carrier. We are not responsible for delays, loss, or damage during transit. 

International Shipping: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. Check with your local customs authority for details.

7. Returns and Refunds 

Return Policy: We accept returns of Products within 14 days of delivery, provided the Product is in the same condition as when shipped and includes all original packaging and accessories. To initiate a return, contact us at sales@factorxmedia.com. 

Non-Returnable Items: Products marked “as-is,” “final sale,” or “non-returnable” in their listing cannot be returned unless defective. 

Refunds: Refunds will be issued to the original payment method within 7 days of receiving the returned Product, less any shipping costs. We do not refund original shipping fees unless the return is due to our error or a defective Product. 

Defective Products: If a Product is defective upon receipt, contact us within 7 days of delivery to arrange a return or replacement, subject to inspection.

8. Limited Warranty 

Warranty: Used Products are sold with a limited warranty of 30 days from delivery, covering defects in functionality not disclosed in the product listing. This warranty does not cover damage due to misuse, neglect, or normal wear and tear. 

As-Is Products: Products sold “as-is” are not covered by any warranty and are purchased at your own risk. 

Sole Remedy: Our sole obligation under the warranty is, at our discretion, to repair, replace, or refund the defective Product.

9. Limitation of Liability

To the fullest extent permitted by law, FactorXmedia.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Website or purchase of Products. Our total liability for any claim shall not exceed the amount paid by you for the Product giving rise to the claim.

10. Intellectual Property

All content on the Website, including text, images, logos, and design, is owned by or licensed to factorxmedia.com and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

11. User Conduct

You agree not to: 

Use the Website for any unlawful or unauthorized purpose. 

Interfere with or disrupt the Website’s functionality or security. 

Attempt to access unauthorized areas of the Website or our systems.

12. Privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our data practices as outlined therein.

13. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for any violation of these Terms or for any other reason.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of BC, Canada. Any disputes arising from these Terms or your use of the Website shall be resolved through [binding arbitration/mediation or specify court jurisdiction] in [Your City/State]. 

15. Force Majeure

We are not liable for delays or failures to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, or governmental actions.

16. Contact Information

For questions, concerns, or support, contact us at:

FactorXmedia.com

sales@factorxmedia.com

470 – 7360 137 Street, Surrey, BC V3W 1A3

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and factorxmedia.com regarding your use of the Website and purchase of Products, superseding any prior agreements.

Last Updated: November 25, 2023